Where to start? At the core.

Technology is not adopted equally.
Disability and aged care often lag years behind (if not decades) when it comes to adopting new technology. This means the people that it could impact the most will be impacted the least.
By default, technology will roll forward and the social gap will widen at an ever increasing rate.
By default, technology will roll forward and the social gap will widen at an ever increasing rate.
Designed for better outcomes.
As a team that has worked in care services for over a decade, we were not willing to watch this happen again. That’s why we started Kernl. We wanted to be deliberate about bringing AI to the care economy - now. And in a way that genuinely delivers better outcomes for people receiving support.
How do we see this happening?
The Data
Care providers are incredibly data-rich. Every interaction with a worker, client or family member gives them a new fragment of insight into what is happening.
But as human service organisations with a bias towards human-based solutions, very little of this insight is digitised effectively. Which means very little of it can be used to strengthen services, improve outcomes or provide meaningful updates to regulators and policy builders.
But as human service organisations with a bias towards human-based solutions, very little of this insight is digitised effectively. Which means very little of it can be used to strengthen services, improve outcomes or provide meaningful updates to regulators and policy builders.
The Risk
Without effective digital solutions, providers are backed into a corner of manual repetitive tasks.
They are riddled with waste and constraint, putting care markets at risk of failure. Providers are having to scale back operations or exit the market altogether in order to make ends meet.
So, while care is here to stay, it is creaking at the seams. The case for productive, effective and human-centred services could not be greater. For individuals, their families and our communities at large.
So, while care is here to stay, it is creaking at the seams. The case for productive, effective and human-centred services could not be greater. For individuals, their families and our communities at large.
This is why we need AI.
AI is the first real opportunity we have to replatform the infrastructure of a massive, essential service economy that governments and communities cannot afford to let fail.
Specialise in people,
not admin.
And with the unprecedented rise in the power and accessibility of AI, there is a new baseline being set for how we work. AI use cases that were impossible are now easy to execute, delivering software that can genuinely free up teams to do what they do best: specialise in people, not admin.
Personalised care,
for quality & scale.
With a system that genuinely understands and meets the needs of people receiving support, innovation and investment in services will become more viable. The result? Improvements in service continuity and responsiveness.
Personalisation gives clients a way to communicate choices that evolve with them, controlling the shape of the support they receive.
Personalisation gives clients a way to communicate choices that evolve with them, controlling the shape of the support they receive.
Designed for wellbeing.
The potential to step change quality of life has never been greater. The promise of actual independence, accessibility and wellbeing will become a reality.
Meet the team
Ben Armstrong
Co-Founder & CTO

Ben has a background in analytics, research, data science, data engineering and AI. Ben is also a lifelong carer for his brother.
Harriet Dwyer
Co-Founder & CEO

Harriet has a background in team building, strategy and communications. Harriet has also been a disability support worker for over 10 years.
Jess
Co-Founder & COO

Jess has a background in care operations, audit and compliance, incident management and complex case management. Jess is also the co-founder of a dance group for adults with disability, Dance Chance.
ISO27001 certified
Customisable access controls
Zero data retention policy
Sensitive data redaction
Kernl is built for enterprise-grade security and interoperability.

