National provider
2,000 workers
- of shifts had a completed report
- 99%
For disability and aged care providers
Get the full story from every shift
Kernl debriefs your support workers after every shift, drafts your notes and compliance reports, and tells your team what to follow up.
A support worker's thin note about Ruby's shift. Kernl checks it has enough detail and asks five questions: what she noticed, what led up to it, how she supported Ruby and who she told, how the rest of the outing went, and what to do differently. Each answer fills Ruby's incident report and progress note in the provider's templates, the incident and two suggested tasks land in the team's Tasks, and both reports arrive in the worker's shift feed.
A support worker's thin note about Ruby's shift. Kernl checks it has enough detail for the incident report and asks four questions: what she noticed, what led up to it, how she supported Ruby and who she told, and what to do differently. Both reports arrive in the worker's shift feed, the incident and two suggested tasks land in the team's Tasks, and the incident report opens, written in the provider's template from her answers.
Works with the systems you already use
75,000+
audit-ready reports by support workers across Australia
“Kernl is the closest you can get to being on the ground.”
What actually happens on shift rarely makes it into the notes.
So your team spends the week chasing missing reports, late incidents and the detail nobody wrote down.
One of these shifts had an incident. Can you find it?
Turn a note over to see what really happened.
Get every detail as it happens, and your team can get back to care.
Every shift accounted for
Support workers add notes as they go. Before they finish, Kernl checks every note and asks for anything missing while it's still fresh.
Ruby's shift in the worker app: three short notes from the day. The worker taps I'm Done, Kernl checks her notes, then asks what she noticed when Ruby went quiet after lunch.
Reporting you can trust
Workers don't need to know which report to write or what goes in it. Every report comes out consistent, complete and in your templates.
Kernl's Clinical templates page, listing the provider's report templates, from progress notes and incident reports to restrictive practice and risk assessments, and observation charts such as bowel, sleep and fluid charts, each one editable.
Kernl keeps watch
Kernl's Agents read every shift and escalate what you need to know, from a worrying trend to a missed follow-up. Set up routines for the rest, like a morning brief or a weekly risk review.
Kernl's Agents in the team app: an escalation after Leo's shift about his new tablets, waiting for the team leader's go-ahead, then what the daily brief and weekly risk review routines found.
Every worker arrives prepared
Before every shift, Kernl tells workers what's changed for their client, straight from the latest notes and care plan. Support carries on where the last shift left off.
A support worker's phone before her shift with Ruby. She taps Kernl's notification and reads what's changed since her last shift, including what's new in Ruby's care plan: she was unwell yesterday, so offer water every hour on outings.
Evidence for the funding they need
Every shift adds to a clear record of the support each person really needs. When a funding review or change in circumstances comes up, Kernl drafts the letter for you, with the evidence behind every point.
SIL provider · Sydney
$80k → $424k
a year in funding for one participant, after 12 weeks of evidence from Kernl Kernl in the team's web app. A team leader asks it to draft a change of circumstances letter for Sam's support coordinator. Kernl reads 12 weeks of Sam's shift notes and reports, then drafts a full Funding Review Report in the provider's template: his current shared support, how his needs changed, what went unmet, the risks, the evidence, and a recommendation for one-to-one support every afternoon and evening, citing the shifts behind each point.
Try Kernl on a shift
Play a support worker for one shift. Add your notes, answer Kernl's questions and see the reports it drafts.
What providers see with Kernl
Aged care provider
500 workers
- to complete their shift reporting, down from
10 min - 5 min 40 s
Disability provider
New South Wales · 400 workers
- of area-manager admin saved every week
- 4 hrs
“The documentation, evidence coming back is so much better… there's not that ambiguous guessing of what was the trigger of an issue.”
Executive DirectorDisability provider · Queensland “It's a very easy step by step system which helps gather all information during the shift so you don't forget.”
Support workerAged care provider
Your workers only need one app
Kernl connects to the rostering and client systems you already use. Workers debrief in Kernl, and their notes, reports and timesheets flow back where they belong.
See how Kernl connects →
Don't see yours? We'll connect it in days.
Will this work for us?
Kernl runs across your whole organisation, in your templates and your systems, and you're live within a month. We do the setup, the integration and the training, and plan the rollout with you.
5 minutes
Try it yourself
Debrief a sample shift in the worker app and see the reports Kernl drafts.
1 week
Start small
Start with a few houses, a region or a couple of teams. We connect Kernl to your systems and they use it on real shifts.
1 month
Roll it out
Team by team across your organisation, with training for each role and rollout communications ready to send. Those who started first keep using Kernl throughout.
Will it stand up to an NDIS or aged care audit?
Every note and incident report follows your template and records what happened, what led to it, what was done and who was told.
Who has the final say?
Your people. Workers check and submit every report, and your team decides what to do with everything Kernl flags.
Will our workers actually use it?
Yes. They have one conversation, in any language, and every report they need comes out of it. It makes their day far simpler.
“Loving this new app, it's so much easier.”
Support workerDisability provider · Queensland
Is our data safe?
Yes. Some of Australia's largest care providers trust Kernl with their clients' data.
Names and personal details are redacted before they reach the AI model. AI providers keep no data, and client data never trains a model.
What your team reads
Ruby said her tummy hurt around 1:15. I rang her mum, Karen, at 1:40.
What the AI model sees
[Client 1] said her tummy hurt around 1:15. I rang her mum, [Person 1], at 1:40.
- ISO 27001 Certified
- Data hosted in Australia
Meet the newest member of your care team
In a short session, we'll run a debrief on sample data and show you the reports Kernl drafts.